USE CASE
Operations/IT
Utilize cloud-based services and automation scripts for server provisioning, configuration management, and scaling.
Challenges
- Many systems and apps create reports and alerts that need attention
- Various sources for reports and alerts need to be checked manually
- Critical issues are identified and addressed with delays because of manual monitoring
Tools that can be used
- Slack (collaboration platform for notifications and reporting)
- Workflow Automation Tools (e.g., Zapier, Make)
- Integration Platforms (e.g Workato)
- Cloud-based Workflow Automation Services (e.g., AWS Step Functions, Azure Logic Apps)
Outcomes
- Automated delivery of reports and alerts from various systems directly to dedicated Slack channels
- Ability to configure custom rules and filters for notifications based on severity or priority
- Improved visibility and faster response times for critical issues or anomalies
- Enhanced collaboration and communication within teams for addressing reported issues
- Reduced manual effort and increased efficiency in monitoring and reporting processes