"We are creating a program where subject matter experts are available for nurse practitioners to book a visit to their clinic and do skills teaching and demos. The clinic would book the expert based on their availability and then the expert would bill us. We are trying to make this with as little administrative burden as possible."
The Nurses and Nurse Practitioners of British Columbia (NNPBC) is a professional organization supporting more than 40,000 healthcare practitioners across the province, acting on behalf of its members to advance the profession and influence health and social policy.
Nurse Practitioners (NPs) are advanced practice nurses who have completed master's level or higher education in nursing with integrated medical sciences. NPs are primary care providers who practice in many settings.
The Nurse Practitioners Provincial Initiatives and Programs (NP-PIP) team at NNPBC supports independent NPs and administers funding from the Ministry of Health for various initiatives including professional development.
NP-PIP team contacted us after hearing that Primary Care NPs lacked peer-based in-person training opportunities in British Columbia. The Mobile Skills Program has been designed to meet these needs. The Program was designed to provide peer-to-peer in-person learning opportunities for Primary Care NPs to elevate the delivery of care.
💡 The Mobile Skills Experts directory makes it easy for NPs to find the right experts and book them to deliver training so that clinic teams can augment their skills.
The Mobile Skills Program is an NP-led reimbursement-based program where a Healthcare Practitioner can become an approved subject matter expert and register their profile with the Experts Directory. Mobile Skills Experts are reimbursed by the NP-PIP based on the training sessions delivered to the NPs in clinics and other settings.
🎯 The NP-PIP team manages the Mobile Skills Experts directory, reviews and approves Expert profiles, and administers the funding for training sessions on clinical skills.
Our team was then asked to build the platform to deliver this new initiative.
Our overall objective is to design an app that enables experts and clinic teams to easily connect for training through a seamless booking experience.
Some of the features of the Mobile Skills Program platform include:
✅ Self-service sign up process for both NPs and Experts
✅ NPs can browse the experts, filter by clinical skills and location
✅ Experts can apply through the platform; they have a profile page where they describe their experience and the learning sessions they offer
✅ NPs can book sessions through a Calendly integration
✅ Experts can submit claims for reimbursement
✅ Application and approval workflows for expert applications are managed in Airtable
✅ Automations for notifications on sign-ups, bookings, claims
The platform was launched in June 2022.
Check out the site at https://mobileskills.nnpbc.com/
Kayleigh Maryon
Program Administrative Manager, NP Provincial Initiatives, Nurses and Nurse Practitioners of B.C.
Scaling organizations and amplifying social impact through data, processes and digital products.
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